Mobile critical but CMOs don’t get it

While chief marketing officers (CMOs) and e-commerce leaders recognise mobile as critical to their business objectives, two-thirds of those same professionals don’t have a strong understanding of the mobile user experience. This is according to an IBM-sponsored...

Facebook authorisation flaw uncovered

A critical flaw has been found in Facebook’s access token authorisation mechanism. Cyberoam’s Threat Research Labs (CTRL) found the vulnerability while investigating an ongoing Facebook spam “lady with razor-sharp axe”. Vulnerability researchers at CTRL reveal flaw...

Contact centres stuck in the past

More than 90% of communication in southern African contact centres is still conducted via voice calls – which is both the most inefficient and the most expensive way of communicating with clients. “It is worrying to see how few contact centres are making use of...

G8 pledges AfDB support

The Group of Eight most industrialised countries (G8) has expressed strong support for the African Development Bank (AfDB) Group’s priorities, especially its initiative on infrastructure and the African Legal Support Facility – which helps countries negotiate better...

PTT wins R1,9m Cape Town contract

Powertech Transformers (PTT) has received an order for several 800kVA 11600/420V miniature substations worth R1,9-million. The order forms part of the three year contract awarded by City of Cape Town which PTT received the bulk due to their impeccable track record...

Different rewards for Gen Y workers

Research by the Department of Industrial Psychology at the North-West University has identified some of the factors that will not only attract Generation Y employees, but retain this talented and upwardly-mobile sector of the workforce. The survey highlighted five...