Obtaining executive buy-in for data quality
In today’s information-driven business world, where business intelligence and the ability to accurately conduct predictive modelling and forecasting offers a significant competitive advantage, data quality has become a business imperative. After all, if analysis is...Metadata offers business flexibility
Metadata is the universe in which all data, information and process objects exist, and it is through metadata that data architectures can enable flexible data and processing usage models that are required for using and managing big data. It implies that any data store...Data insight offers a competitive advantage
In a business environment where prices and products are so alike, a company’s data and how it is used is one of the last remaining differentiators between mediocrity and excellence, says Dr Tracy Dunbar, director of BITanium Analytics. In days gone by, business...The three elements of workforce optimisation
Workforce optimisation (WFO) helps companies improve the efficiency and effectiveness of their customer interactions through solutions that capture interactions across all channels, analyse to reveal insights, and drive actions that impact business results and the...Data-based decision-making
People can learn a surprising amount from animals, as Chester Liu, director of product sales enablement at QlikView, discovered recently on his first safari trip in South Africa. Consider for example the collaborative relationship between the zebra and giraffe, and...