Get your sales pipeline ready for 2015
The calendar had barely ticked over to October when the signs began appearing everywhere: Christmas was around the corner – and it seems to strike earlier every year – on the radio, television, in print ads, and in shops where retailers have already strung up the...Create a favourable self-service persona
In today’s business environment, companies do not have the luxury to employ people for the sole reason of answering phones and relaying information about flight schedules, an order status, appointments, bank balances, and other time critical events and activities....Integration should underpin organisations
With the explosion and exponential growth of marketing technology, businesses are spending billions to acquire the tools and capabilities to better connect with and service their customers, says Scott Cundill, founder of Majestic3.com. This has been confirmed by...Improving consumer self-service
Historically, customer self-service – despite its proven effectiveness – has a bad reputation. Almost everyone can recall an experience where they’ve tried to resolve a problem through self-service, which has left them frustrated, says Henry McCracken, regional sales...Business can’t exisit without social
Any credible venture today cannot seriously engage their markets, manage customers and partners or even compete without including social media in the marketing strategy. This is the view of technology experts focused on the development and application of bleeding edge...