Document management aids disruptive tech
According to Andrew Griffith, product manager: office products at Bidvest company, Konica Minolta South Africa, there has been a major shift in the approach companies take with regard to document management, as well as in the way in which vendors within this space...The end-user is key to ECM success
The end-user must be one of the key considerations when selecting an enterprise content management solution in order for it to work effectively. This, according to Greg Lock, ECM solutions architect at Itec, will result in a user-friendly solution that can be deployed...FERMEL digs deep with info management
Mining solution provider FERMEL is using Mindjet collaborative work management software to centrally manage a number of complex and interrelated business information functions – from onsite audits at a number of mines and central fleet management, to accounting...Why the back office matters so much
Customers don’t care where in the organisation their issue is being resolved. They do however care very much about it being dealt with swiftly and successfully. “When it comes to servicing the customer, the front office has generally performed in the spotlight whilst...How to transform a print business
Organisations of all sizes are looking at every part of their IT infrastructure in an effort to find additional cost savings, says Craig Green, OPB Channel manager at Bytes Document Solutions, authorised distributor of Xerox. Believe it or not, the print...