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Move to omni-channel this festive season

by Allan Davison | Nov 13, 2014 | E-Commerce Trends, Technology Areas

As the market intensifies in the build up to the festive season, retailers in particular, need to communicate more intuitively and intelligently to connected consumers, says Lynette Hundermark, MD of Useful & Beautiful. It would seem that investing in...

Save with PayGate fraud protection service

by Allan Davison | Nov 11, 2014 | E-Commerce Trends, Technology Areas

Payment service provider PayGate says its automated fraud protection service PayProtector continues to save online businesses from lost revenue due to online fraud attempts, says Brendon Williamson. “At one regional airline in Africa we reduced their incidence of...

E-tailers aren’t heroes of e-commerce

by Allan Davison | Nov 5, 2014 | E-Commerce Trends, Technology Areas

The Web has entered a new, participatory and social phase. Some have dubbed it Web 2.0, others refer to the third wave of the net, but one thing is clear – consumers are the producers of the web, the not-so-silent partners of the e-commerce world. The early stages of...

The Internet has changed users

by Allan Davison | Oct 31, 2014 | E-Commerce Trends, Technology Areas

The way we think, read and shop has changed for good. The way we shop online and the way we operate offline are distinctly different things. Our minds have become used to toggling between screens, with some purchases better suited to fast data-point shopping...

Mobile payments improve customer experience

by Allan Davison | Oct 30, 2014 | E-Commerce Trends, Technology Areas

Mobile payment technologies are gradually beginning to make inroads into both cash and credit card payments in South Africa – mostly because of the convenience they offer to both the customer and the business owner. Vuyo Mpako, Head of Innovation and Channel Design at...

Online tools help dealerships sell more cars

by Allan Davison | Oct 27, 2014 | E-Commerce Trends, Technology Areas

The retail automotive industry is one of the most competitive in the world. Customers have more choice, more buying power and sadly, less time, than ever before – which would explain the explosion of online car sales platforms and how individuals use them. “Research...
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