Are you spending enough on ICT continuity?
Few would question the necessity for ICT continuity solutions – but how many have interrogated how much they cost and how effective they are? That’s a question posed by Jaun Harmse, senior business continuity management advisor at ContinuitySA, who asks how many...Performance management key for business
Mid-sized businesses are faced with the same challenges and priorities as their large enterprise counterparts. These include the need to better understand customer behaviour and business performance in order to grow the business and drive profitability in a highly...Streamlining IT expenditure
Does your IT expenditure resemble a roller coaster ride? If the answer is yes, it probably means that there are some fundamental problems with the infrastructure, says Colin Thornton, CEO, Dial a Nerd. Incorrectly configured or sub-standard hardware can cause a host...SMBs must link SLAs and IT support
Small businesses that wish to remain competitive can no longer afford to be complacent about technology support. Linking service level agreements (SLAs) to IT support is becoming vital, says Dawie Bloomberg, MD of Green Apple IT, a provider of general IT support to...10 tips to improve reliability
Ian Huntly, CEO of Rifle-Shot Performance Holdings, official representatives of SoftExpert in South Africa and Ricky Smith, maintenance consultant and specialist and well-known published author, offer their advice on how to improve reliability. * Purchase a copy of...