VoIP shifts into top gear as fibre blooms
A very exciting development currently playing out in the voice over IP (VoIP) arena is the sudden growth in fibre business premises, says Rob Lith, director of Connection Telecom. Having fibre-ready offices makes a company’s transition to VoIP infinitely easier, as...SA’s LLU caught in a continuous loop
Despite claims to the contrary by the country’s Department of Communications (DoC), broadband penetration in South Africa remains extremely low, which is hindering the country’s socio-economic growth. The DoC is being questioned about figures it released as fact in...Switching to alternative telecoms
Gone are the days when South African consumers and corporations had just one option for addressing their telecoms needs. These days, the industry is abuzz with new providers entering the market, rolling out their own infrastructure and offering its services at...Procrastination hinders telecoms uptake
Universal access to the Internet in South Africa is no longer being held back by high prices or a lack of education, but by government and regulatory inefficiency. Smartphones and mobile computing devices are getting cheaper and broadband far more affordable. But the...Transparent billing key for telcos
With a price war in full swing in South Africa’s telecommunications market, the time is ripe for mobile providers to start looking at the central role that billing has to play in their customer strategies. This lynchpin of the customer experience has been neglected...