African outsourcing enables agility
The phenomenal growth of mobile telecommunication has been touted as one of the great investment opportunities on the African continent over the last 10 years, and those who capitalised on it have generally enjoyed a great return on investment. However, as the market...Better data warehousing grows telco revenues
As telecoms operators look to optimise networks and create new revenue streams, advanced data warehousing and analytics solutions present the answers, says Ayanda Dlamini, business development manager at LGR Telecommunications. Telecom operators around the world are...How to manage services
Many companies have been confronted with the concept of managed services, a model whereby a third-party contractor (managed service provider, or MSP) delivers network-based services, applications and/or equipment to businesses, says Craig Freer, Vox Telecom head of...VoIP is great if it works properly
There’s no question that voice over Internet protocol (VoIP) has become a standard tool for many companies. That’s owing to its promise of lower costs and the ability to substantially broaden the scope of what users can do with their telecommunications, says Riaan...Hosted video benefits key industries
Connection Telecom’s recent launch of its VideoConnect hosted video conferencing platform in the SA market could prove a tipping point for mass adoption of the medium. Industries across the board are finding a seemingly endless list of applications for the solution...