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Maintaining optimal UC performance

by Allan Davison | Jul 29, 2014 | Technology Areas, Unified Communications Trends

The enterprise work environment has changed dramatically. Long gone are the days when business was confined to desktop PCs and a 9-to-5 working day. Today, the explosion of online, social and mobile technologies has paved the way for a 24/7 global workplace, with the...

OTEL Telecoms releases CloudAstrix solution

by Allan Davison | Jun 2, 2014 | Technology Areas, Unified Communications Trends

OTEL Telecoms has announced the release of its long awaited CloudAstrix Service Provider Edition VoIP SoftSwitch. A carrier neutral Class 5 VoIP Software designed to provision and bill VoIP services for Internet Service Providers and Convergence Telephone Companies....

Voice still essential to business

by Allan Davison | Apr 17, 2014 | Technology Areas, Unified Communications Trends

In a survey conducted in the UK late last year, voice still topped the communication stakes in business. The Critical Communications report indicated that 78% of UK employees and IT leaders identify voice as the most critical form of business communication and almost...

The endless revolution of VoIP

by Allan Davison | Mar 26, 2014 | Technology Areas, Unified Communications Trends

Voice over IP (VoIP) has changed telecommunications in dramatic and irreversible ways. And it’s only the beginning, says Rob Lith, director, Connection Telecom. Dramatic entrance When the Internet Protocol (IP) debuted in 1974, it became possible to transmit voice...

Connectivity is key to harnessing UC

by Allan Davison | Mar 20, 2014 | Technology Areas, Unified Communications Trends

The uptake of unified communications (UC) is being driven by the twin trends of mobility and BYOD, as organisations strive to give users the ability to work, communicate and collaborate remotely and on the move, with a wide variety of different devices. However, while...

UC will see greater mobility in 2014

by Allan Davison | Feb 7, 2014 | Technology Areas, Unified Communications Trends

When it comes to unified communication (UC) solutions this year, mobility is going to be one of the most important considerations, says Derick Roberts, CEO of wireless communications specialist TruTeq Devices, a company boasting Eskom and Telkom as clients. “There...
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