UWC happy with FortiGate solution
The University of the Western Cape (UWC) reports that its Fortinet security solutions are proving so efficient that no security incidents have occurred to date this year. Elroy October, Systems Administrator at UWC’s central IT department, joined the central IT...Krispy Kreme chooses ZetesAres solution
Zetes, has been awarded a three-year contract to provide its ZetesAres Direct Store Delivery (DSD) solution to Krispy Kreme UK. Renowned for its speciality doughnuts, Krispy Kreme has opted for a SaaS solution powered by the Zetes MCL Mobility Platform, to ensure ease...Meeting customer 3.0 demands
Organisations need to empower contact centre agents and inject structure, meaning and leadership into their engagement with customers, says Interactive Intelligence. Speaking during a webinar with Chris Wood, MD at Engage Customer, Leon Stafford, Territory Manager at...How to keep motivated during downtime
One of the realities of today’s market is that business is a 24/7/365 challenge. During rare quieter periods, when companies rely on ‘skeleton staff’, it falls on the shoulders of those at the office to stay connected, remain focused and maintain momentum. Hands on...Collaboration drives business to the cloud
Cloud-based and hosted services are showing excellent growth in South Africa, says Kevin Derman of First Distribution, with small businesses and startups leading the move. “IDC has predicted that the value of cloud services in South Africa will reach $230m by the end...