SA call centres get virtual, more cost effective
As the economy continues to struggle and as companies face increasing cost pressures – and as all sectors of the business come under the microscope – so the interest in leaner contact centres has grown. Consequently there is a noticeable shift towards a...The Internet of Things here to stay
If you have had anything to do with technology in the past three months, chances are that you have come across the Internet of Things (IoT). In effect, this refers to how every device and appliance will be connected to the internet to significantly change the way we...QlikView tops in independent BI survey
QlikView has been ranked first in the customer satisfaction, performance satisfaction, production satisfaction, and considered for purchase categories among large international BI vendors in a comprehensive survey of companies using business intelligence (BI) software...Airtel partners with UNESCO to train Gabon youth
Bharti Airtel has unveiled a new training programme targeting to impart new technological skills to thousands of youth in Gabon in partnership with United Nations Educational, Scientific and Cultural Organization (UNESCO). The three-year initiative – dubbed...Epson unveils printing solutions for vertical industries
Epson recently introduced its new and updated range of retail, hospitality and healthcare business system printers, including ‘intelligent’ printers, mobile printers, and colour label printers. Epson is taking the lead in providing printers that offer a wide range of...