Creating the elusive single customer view
Many organisations are investing significant sums and extensive time into implementing customer relationship management (CRM) systems for their purported ability to deliver improved customer relations and client retention, says Gary Allemann, MD, Master Data...Biometrics expected to boom in retail
Biometric technology is increasingly becoming a part of life, but it still remains confined to specific applications where the need for identity authentication is paramount. Technology vendors like Ideco are touting the use of biometrics in retail as the next big...Data: the bank manager of the future
A few decades ago, bank managers and storekeepers used to know their individual customers’ shopping or banking behaviour, preferences and needs intimately enough to provide them with personalised advice, recommendations and service that encouraged customer loyalty....Attix5 improves backup and recovery
With cloud playing an increasingly prominent role in business operations, companies are trying their utmost to protect their cloud-based data without compromising on security or quality. Attix5 has the answer. With a range of cloud solutions – ensuring secure...MTN launches Cliq5 promotion
In a move designed to give its prepaid, MTN AnyTime Top-Up, and My MTNChoice customers additional value when connecting to their top five dialled MTN numbers, MTN South Africa has introduced Cliq5, a promotion available in R6, R8 and R12 denominations. Rates across...