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Aspect, ComSys create integrated agent solution

by Allan Davison | Jul 3, 2014 | Contact Centres, Technology Areas

Aspect Software and ComSys have announced a joint solution focusing on contact centres. The ComSys solution seamlessly integrates Aspect Unified IP and leading CRM solutions such as Siebel, PeopleSoft, Salesforce and SAP. The joint solution will enable contact centres...

Konica Minolta South Africa upskills and empowers

by Allan Davison | Jul 3, 2014 | Human Resources & Payroll, Technology Areas

A driving force that underpins everything done by document imaging and management expert Konica Minolta South Africa is its responsibility to assisting in the improvement of the lives of individuals and communities. As part of this, the company’s active Skills...

Microsoft, Team MTN-Qhubeka partner

by Allan Davison | Jul 2, 2014 | IT in Sport, Technology Areas

Africa’s first pro-continental cycling team, Team MTN-Qhubeka, is set to deploy Microsoft Office 365 E1 in their efforts to develop seamless operations. The team is made up of 25 riders and 35 ground staff, with offices across South Africa, Switzerland and...

BDS unveils Xerox printers at FESPA Africa

by Allan Davison | Jul 2, 2014 | Office Equipment, Technology Areas

Bytes Document Solutions (BDS) has announced that it will introduce and showcase three high-performance devices from Xerox at the FESPA Africa 2014. The event, taking place from 2 to 4 July 2014 at the Gallagher Convention Centre, Johannesburg, BDS will demonstrate...

The ethical dilemma of social media

by Allan Davison | Jul 2, 2014 | Customer Relationship Management Trends, Technology Areas

Social media platforms like Facebook and Twitter are becoming a popular communication trend in business. Unfortunately, the trend sometimes comes with unforeseen ethical problems for the business. One bad tweet could end up hurting your sales, your image and your...

LG, DSTV offer World Cup special

by Allan Davison | Jul 2, 2014 | Digital Lifestyle, Technology Areas

The World Cup is in full swing and all football fans are glued to their TVs. To celebrate the momentous occasion, LG has partnered with DSTV to provide their customers an opportunity that cannot be missed. Customers, who purchase any LG OLED TV or LG Ultra HD TV,...
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