Look before you leap into the cloud
Cloud is the buzz-word on everyone’s lips today. It’s all about the cloud – servers have moved to the cloud, our data is stored there, services and applications are hosted in the cloud – and the maxim is that companies who are not moving to the cloud are being left...1Stream releases white paper on call centres
Hosted call centre technology provider 1Stream has today released a white paper highlighting three tools that they believe will be crucial for next-generation contact centres. “Call centres aren’t just there to field as many calls as possible every day, they are...Ricoh launches Cloud Fax service
Ricoh SA has launched Cloud Fax, a service incorporated into its multifunctional printers (MFPs) that saves customers the cost and complexity of buying and installing fax cards. Fax cards, like network cards, are an additional board that must be installed into the...Ericsson wins 2014 NAB Innovation Award
Ericsson has been awarded one of the television industry’s highest honours, the NAB Technology Innovation Award, for its pioneering work in Ultra High Definition TV (UHDTV) 4K. The award was formally presented to the company at a gala ceremony on April 9, 2014, in the...JCSE: SA businesses must be POPI-ready
The Joburg Centre for Software Engineering (JCSE) at Wits University says that IT businesses need to be aware of the implications of the Protection of Personal Information (POPI) Act, signed into law on 26 November 2013. JCSE director Prof Barry Dwolatzky says that...