WebFocus offers social media analytics tool
Social media analytics, to a large extent, are meaningless. The number of likes, comments and shares are mostly worthless statistics. The figures give no real insight into the actual value of social media and how it is impacting a brand. Research shows that an average...Convergence increases tablet demand
The shifting dynamics of how people are opting to utilise their personal computers has resulted in a change in the type of device being chosen. Increasingly consumers are requiring mobile devices that can be utilised for both work and play. The professional-consumer,...Oracle release boosts workforce management
Oracle has announced the availability of Oracle Utilities Mobile Workforce Management 2.2 with new enhancements to help electric, gas and water utilities achieve greater operational efficiency by streamlining field crew management and supporting mobile worker safety....Poll customers with satisfaction surveys
Customers are the lifeblood of any business. Business owners want them to be happy. That’s why the saying exists that “the customer is always right” – even if they are not. If the customer doesn’t complain, most business owners assume that they are indeed satisfied...Samsung focuses on digital working world
As the digital revolution increasingly permeates our work and private lives, IT is becoming the heart of a company. Yet for information technologies to truly offer added value, they must be seamlessly integrated into a network and aligned to meet the users’ needs. At...