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LGIT Smart Solutions helps IT scholars

by Allan Davison | Feb 17, 2014 | Human Resources & Payroll, Technology Areas

It’s not every day that one gets the opportunity to make a difference in someone else’s life. It happened to Natascha Prussen, MD of LGIT Smart Solutions who helped two promising students, Prince Ramashaba and Margret Sootho which changed their lives forever, and...

Boston City Campus partners with Unisa

by Allan Davison | Feb 17, 2014 | Human Resources & Payroll, Technology Areas

Graduates will earn at least R 4,7-million more in their lifetime versus those without a degree. According to Kentse Radeb, individuals who enter the job market without a degree can expect to earn on average of almost R197 436 less a year, compared with their peers...

Get cosy with customers

by Allan Davison | Feb 17, 2014 | Customer Relationship Management, Technology Areas

Customer service is a simple concept yet so many companies are alone, it’s all about getting individuals to love your brand. This is according to Smoke Customer Care Solutions (CCS) managing director Andrew Cook. He believes at the heart of customer service lies two...

Mitel releases MiContact Centre update

by Allan Davison | Feb 17, 2014 | Contact Centres, Technology Areas

Mitel has unveiled its seventh-generation contact centre solution to help businesses simplify how they interact with their customers via popular new contact options. MiContact Centre 7.0 includes mobile chat and self-service features as well as outbound capabilities...

Performance management key for business

by Allan Davison | Feb 14, 2014 | Lifecycle Management Trends, Technology Areas

Mid-sized businesses are faced with the same challenges and priorities as their large enterprise counterparts. These include the need to better understand customer behaviour and business performance in order to grow the business and drive profitability in a highly...

DCC offers Targus Dual Video docking station

by Allan Davison | Feb 14, 2014 | Mobile Computing, Technology Areas

Add monitors, printers, network cables, keyboard, mouse, external hard drives and dual screens quickly and easily through a single USB port with the Targus USB 3.0 Dual Video Docking Station from distributor Drive Control Corporation (DCC). The Targus docking station...
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