Good managers have been there, done that
A story is always best told by someone who experienced it firsthand. Second-hand stories simply do not have the same credibility. The same is true of management: it is far easier to follow instructions and take guidance from a person who once did what you are now...Trillium integrates with Microsoft Dynamics
Master Data Management, Trillium Software’s partner in South Africa, has recently announced Trillium’s support and seamless integration with Microsoft Dynamics Content Resource Management (CRM) 2013. The support and integration with Microsoft Dynamics CRM enables...Exponential-e uses Attix5 for cloud backup
Attix5, a global provider of data protection software and cloud solutions, has played an instrumental role in helping its client, Exponential-e, bolster its business IT services through the implementation of a competitive, cost effective data backup and storage...2013 was the year of the digital customer
2013 was another banner year for self-service in South Africa, says Kevin Meltzer of EOH Digital. We have seen the online market grow in leaps and bounds, with more and more people using their tablets, smartphones and PCs to do everyday transactions rather than...Genesys achieves Lync qualification
Genesys, a leading provider of customer experience and contact centre solutions, has announced that it has achieved Microsoft Lync 2013 qualification. The Microsoft Lync Independent Software Vendor (ISV) qualification programme is designed to help ensure that...