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Why e-mail is not under threat from ESN

by Allan Davison | Dec 4, 2013 | Enterprise Business, Technology Areas

Whether you loathe it or love it, e-mail is not going away anytime soon. Despite what many naysayers predict, it is still a favoured means of corporate communication with research published in McKinsey’s Quarterly report late last year indicating that workers still...

KEMP debuts in Gartner’s Magic Quadrant

by Allan Davison | Dec 4, 2013 | Application Development, Technology Areas

KEMP Technologies, the leading provider of application-centric load-balancer solutions, announced that its LoadMaster virtual and hardware-based ADC offerings have been selected for the first time by Gartner for inclusion in the 2013 Magic Quadrant for Application...

Sage Pastel wins best help desk award

by Allan Davison | Dec 4, 2013 | Contact Centres, Technology Areas

Sage Pastel, South Africa’s leading developer of accounting and business software, has been named best help desk in the world at the ContactCenterWorld.com Top Ranking Performer global finals at a glittering ceremony in Las Vegas on the weekend.  Category runners up...

Teradata CMO launches marketing book

by Allan Davison | Dec 4, 2013 | Customer Relationship Management, Technology Areas

Teradata Corporation, the leading analytic data platforms, applications and services company, recently announced that all profits from global sales of Teradata Applications CMO Lisa Arthur’s newly published book, Big Data Marketing, will be donated to The American Red...

Quintica secures service desk deals

by Allan Davison | Dec 4, 2013 | IT Service Management, Technology Areas

With the growing demand for cross-campus technologies inside and outside of the lecture hall, learning institutions and universities are increasingly looking for IT enablers to assist in better managing IT as a whole. This is, according to Quintica, fuelling demand...

Teradata conference focuses on data

by Allan Davison | Dec 4, 2013 | Business Intelligence, Technology Areas

The annual Teradata User Group conference is confirmed for 6 February 2014 at the Johannesburg Country Club in Woodmead, Johannesburg. The conference is themed Unleashing the Power of Data and will offer delegates a look at the latest international developments in how...
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