Q-KON SA offers session border controller
The telecommunications industry’s latest software-based session border controller (SBC), developed by Sonus Networks, is now available locally through Q-KON SA, a turn-key satellite connectivity provider, and the distributor of the Sonus products to the African market...SAP, ICTWorx meet skills demand in Africa
On the heels of SAP Africa’s recent announcement of an agreement with the World Bank to consolidate skills development efforts in Africa, SAP Africa Education has further committed to help increase the size of the resource pool of trained SAP professionals in South...Data profiling keeps a database fresh
Having an updated database that contains the names and contact details of both existing customers and prospective clients is one of the most vital marketing tools for a company of any size. “No matter what type of industry you’re in, your clients and business partners...Contact centres need innovation boost
With some local contact centres still resting on technology nearly a decade old, it’s time for contact centres to embrace innovation or face being left behind, says Karl Reed, chief marketing and solutions officer at Elingo. Across the world, the fastest-growing...Sage releases Business Index 2013
The 2013 Sage Business Index (SBI) survey globally interviewed more than 11 000 SME business decision-makers, revealing that SMEs generally agree that excessive Government bureaucracy and legislation top the list of the least favourable aspects of doing business....