Sage Pastel help desk best in the world
Sage Pastel, South Africa’s leading developer of accounting and business software, has been named best help desk in the world at the ContactCenterWorld.com Top Ranking Performer global finals at a glittering ceremony in Las Vegas on the weekend. Category runners up...Businesses must take ownership of technology
Last year, Forrester research issued a report stating that the pay-per-use model of cloud computing, in a scenario where application load varies over time, would always be a clear cost winner, says Jed Hewson, director 1Stream. The report was clear on the benefits of...Manging real estate requires quality data
When it comes to corporate real estate (CRES) and property management, there is one all-important question that the property manager needs to answer – how much does it cost to run each building? This seemingly simple question is often difficult to answer, for a number...Off-site backup needn’t be a disaster
It is an all-too-familiar issue: companies experience a problem, conduct disaster recovery and when trying to restore off-site data, they are hampered by the long delay in restoration time. It does not have to be this way, says management at Network Platforms, a...SA’s HR industry sets a new standard
In August 2013, South Africa’s HR industry received a much-needed “shot in the arm” and achieved a milestone with the roll out of national HR standards, the culmination of the HR Standards Project initiated in 2012 by the South African Board for People...