Tax season: prime time for APTs
The global scope of advanced persistent threats (APTs) is greater than most people realise. Because these attacks are typically launched through various channels over a period of time, they can be difficult to identify and can remain unperceived for years, says Jonas...Leveraging knowledge for a competitive edge
Lacklustre retail statistics are coming under further pressure from ever-rising petrol prices, job cuts and diminishing consumer confidence. Smart retailers are looking for ways to get more out of each hard won customer. Ian Steyn, products and services executive at...RegioCom deploys Aspect Unified IP 7.1
RegioCom, a German service provider focused on commercial and IT processes as well as software solutions for utilities, relies on Aspect solutions for their customer care. Since the beginning of the year it has deployed the latest version of the Aspect Unified IP...Ricoh earns CompTIA trustmark
CompTIA, the non-profit association for the IT industry, has honoured Ricoh with its Managed Print Trustmark. The Managed Print Trustmark is a respected industry credential that signifies adherence to industry best practices for service delivery and customer...Making 3-D Secure work for e-tailers
3-D Secure, the security system for online credit card sales, can help to prevent fraud – and, says PayGate MD Peter Harvey, there are some simple steps merchants can take to ensure they don’t lose sales because of buyer fears. “Online retailers are very vulnerable to...