BlackBerry introduces Z30 smartphone
BlackBerry has introduced the new BlackBerry Z30 smartphone, BlackBerry’s biggest, fastest and most advanced smartphone. Featuring BlackBerry 10 OS version 10.2, the new all-touch BlackBerry Z30 smartphone comes with a beautiful 5-inch display and the largest battery...Solving data residency issues
The industry has been talking about the benefits of cloud computing and BYOD for some time. However, as jurisdictional and regulatory controls tighten, questions about where data is stored, and how it’s protected are being raised. Different countries have different...Cellfind launches LBS workforce management
Cellfind, a subsidiary of Blue Label Telecom, has introduced a set of location based service (LBS) workforce and asset management solutions to help enterprises increase efficiency improve productivity and reduce costs. Quentin Joubert, product manager at Cellfind,...Social media as a contact centre
Could social media in its mainstream form become the go-to technology for customer service? The Gartner Group certainly thinks so. In a research paper published in April, Social Media for CRM Will Force a Shift From Contact Centres to Customer Engagement Centres, VP...Vodacom Mozambique orders eCentre
Flexenclosure, a specialist developer of intelligent power management systems and pre-fabricated data centres for the ICT industry, has received a multi-million dollar order from Vodacom Mozambique for its modular and pre-fabricated data centre eCentre. Vodacom...