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Five metrics to assess SMS marketing

by Allan Davison | Sep 4, 2013 | Customer Relationship Management Trends, Technology Areas

Like with any marketing campaign, the only way to tell if your SMS campaign is working is to consistently measure and analyse the key areas of the campaign. In order to do this effectively, the key metrics need to be identified, measured and analysed in order to learn...

WD offers Sentinel RX4100 storage server

by Allan Davison | Sep 4, 2013 | Storage, Technology Areas

WD, a Western Digital company and leader in digital storage solutions has expanded its product portfolio addressing small- and medium-sized businesses (SMB) with the addition of the WD Sentinel RX4100, its first 1U rack-mount small business storage server. “Following...

Mobile is the new VoIP frontier

by Allan Davison | Sep 4, 2013 | Technology Areas, Telecommunications Trends

Just as voice over Internet protocol (VoIP) is in the process of becoming firmly entrenched as a standard approach for “landline” telecommunications, a new frontier is rapidly opening up. The consumerisation of technology has consumers of all kinds...

High performance cultures boost business

by Allan Davison | Sep 4, 2013 | Human Resources & Payroll Trends, Technology Areas

Creating a high performance culture can serve as an equaliser for the rich diversity in the South African workplace with high performance team environments generally being perceived by employees as less stressful and more productive. “A high performance culture...

Avaya named Leader by Gartner

by Allan Davison | Sep 4, 2013 | Technology Areas, Unified Communications

Avaya has been positioned in the Leaders Quadrant in the Gartner Magic Quadrant for Unified Communications for 2013. This is the fifth consecutive year that Avaya has been placed in the Leaders Quadrant and recognised as a key industry player in the unified...

Gain control over risk with the RARA Model

by Allan Davison | Sep 4, 2013 | Risk Management, Technology Areas

Part three in a three part series by Dr David Hillson and Ian Huntly, CEO of Rifle-Shot Performance Holdings The RARA Model indicates how we can exercise control over setting risk thresholds to make sure that they are appropriate in the setting of the given situation,...
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