Westcon offers SonicOS 5.9
Westcon Security customers can now take immediate advantage of Dell Software’s largest release of its SonicOS operating system for the Dell SonicWALL Next-Generation Firewalls (NGFWs) and unified threat management (UTM), by way of SonicOS 5.9. According to Andrew...Samsung introduces the Galaxy S4 Mini
Samsung Electronics South Africa, a global leader in mobile technology and digital solutions, has confirmed the availability of the Samsung Galaxy S4 Mini – a powerful yet smaller version of Samsung’s flagship smartphone, the Galaxy S4. The S4 Mini delivers the...STD-Multiopción uses Aspect Social solution
Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, has announced Spanish-based STD-Multiopción, a leading provider of contact centre services, promotion management, BPO and...Multi-channel call centres boost collections
South Africa has a mobile penetration of roughly 118% – which means that 50-million people are wielding close to 59-million cell phones. And despite the implementation of RICA, mobile churn (where users buy and discard SIM cards) is still increasing, says Jed...Understanding risk appetite
Part one in a three part series by Dr David Hillson and Ian Huntly, CEO of Rifle-Shot Performance Holdings. One of the most important decisions for any business, project or individual is how much risk to take, given the maxim that low risk almost inevitably means...