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Telkom earns ITSM certification

by Allan Davison | Aug 6, 2013 | IT Service Management, Technology Areas

Telkom has obtained ISO/IEC 20000-1:2011 accreditation for its IT services management (ITSM) system relating to its Basic Hosting offering, demonstrating the Company’s proven best practice and excellence in IT management. The standard ensures companies can achieve...

How ESN can benefit marketing departments

by Allan Davison | Aug 6, 2013 | Customer Relationship Management Trends, Technology Areas

Their names are known throughout the world by millions of adoring fans, they are attractive, sometimes they are even genuinely talented, they are often absurdly wealthy – and for just a few million more, one of them might be willing to lend their gorgeous, famous face...

Distributing payslips directly to mobiles

by Allan Davison | Aug 6, 2013 | Human Resources & Payroll, Technology Areas

By sending an employee’s payslip directly to their mobile devices, companies can enjoy significant cost-savings while giving their workers more timely and convenient access to their payslips. So says Jacques Swanepoel, MD at Cellfind, a member of the Blue Label...

Smartphones and the emerging market

by Allan Davison | Aug 6, 2013 | Enterprise Mobility, Technology Areas

The world of telecommunications is an ever-growing, ever-developing one. It is because of this that the world of work and business is changing: because of technology that enables us to be always online and always available, we are expected to be always online and...

Promoting change for women in the workplace

by Allan Davison | Aug 6, 2013 | Human Resources & Payroll Trends, Technology Areas

As National Women’s Day approaches on 9 August there are many signs of the Gender Agenda: Gaining Momentum in Africa – from female entrepreneurship, which is driving growth in the region, to the fact there are female government ministers or heads of state in South...

Employee devices can boost productivity

by Allan Davison | Aug 6, 2013 | Enterprise Mobility, Technology Areas

There are an estimated 11-million smart phones and 5-million tablets in South Africa. Moreover, 75% of employees are bringing these devices to work or using them for work purposes, says Craig Freer, head of Product: Enterprise, Vox Telecom. It stands to reason, then,...
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