Clean data needed for loyalty insights
The “loyalty card” has become as essential tool for brands, and many consumers now have wallets filled to the brim with different cards that provide different rewards based on various consumer behaviours, says Gary Allemann, MD of Master Data Management. However, the...Integration key to work/life balance
Instead of focusing all one’s energy on separating and individually balancing each facet of life, rather concentrate on integrating these different areas. This is the essence of work/life balance, says Andre Louw of Mobile Data. There is a substantial amount of...Fujitsu expands Lifebook range
Fujitsu has expanded its popular Lifebook notebook and Stylistic tablet range with new devices featuring the latest 5th generation Intel Core vPro processor family. With this line-up Fujitsu responds to the continuing trend of companies offering their workforce the...Mobile comms as an alternative to post
Regardless of the South African Post Office’s four month strike coming to an end, organisations should step up their use of mobile communications to get their bills, statements and other vital communications to their customers. That’s the word from Jacques Swanepoel,...How to choose an agent desktop
Today’s contact centre agents deal with a large number of cutting-edge technologies, which are moving forward in leaps and bounds. Thanks to the powerful solutions now available, business can be conducted faster pushing the number of transactions being processed...