Quintica unveils ITIL e-learning course
Customers looking to fast track their employees’ path to ITIL without having time out of the office in order to achieve this, can now benefit from Quintica’s ITIL Foundation E-Learning training. Quintica has answered customer’s demand for ITIL Foundation training, as...Hosting is the contact centre norm
Gartner has said that there will be a 17% compound growth over the next five years for contact centre adoption of hosted call centre solutions, and they expect that by the end of this year, 75% of global call centres will be leveraging hosted call centre solutions. ...Co-op rolls out Aspect solution
Co-op Financial Services has just completed the first phase of a new technology investment at its Manchester and Stockport-based contact centres, covering its debt management, general insurance and retail arms. The financial services provider has chosen to deploy...Oracle announces big data rack
Oracle has announced the availability of Oracle Big Data Appliance X3-2 Starter Rack and Oracle Big Data Appliance X3-2 In-Rack Expansion. Oracle Big Data Appliance X3-2 Starter Rack enables customers to jumpstart their first big data projects with an optimally sized...McAfee improves security on Android devices
McAfee has announced that it has delivered the industry’s first ever whitelisting security solution for Android-based embedded systems. McAfee Application Control for Android is the only security solution that resides in the Android kernel, embedded in the...