WAN optimisation aids hyperconvergence
Convergence started in the late 1990s when Internet Protocol (IP) became the de facto standard for communication, says Christo Briedenhann, country manager of Riverbed Technology, Africa. Today, convergence means streamlined voice, video, and storage delivery via an...Recordings: the contact centre security hole
The management and security of contact centre recordings tends to be sorely neglected, says Karl Reed, chief marketing and solutions officer at Elingo. Most contact centres record voice calls and interactions, but few manage and utilise the resulting data...Samsung DVM offers cooling efficiency
Samsung Electronics has announced its latest generation of smart variable refrigerant flow air conditioning systems, the Digital Variable Multi (DVM). Designed for large business or home spaces, the DVM allows different temperatures to be maintained in different...DCC offers HP EliteBook Revolve
The new HP EliteBook Revolve, available from distributor Drive Control Corporation (DCC) is an ultra-thin, full-performance Windows 8 notebook that transforms effortlessly into a tablet, allowing users to choose what works best in any given scenario. This powerful...NEC offer new LED display solutions
NEC Display Solutions Europe has expanded its range of indoor and outdoor LED modules, ideal for creating fixed and temporary LED video wall installations where the highest performance is demanded. NEC is also launching a totem by the name of Messenger designed for...