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Jasco offers DataVoice DVLink desktop app

by Allan Davison | Aug 12, 2014 | Technology Areas, Unified Communications

Jasco has announced the availability of the new DataVoice DVLink desktop application, an add-on to the proven DataVoice Libra voice recording solution. DVLink enhances the capabilities of Libra through an intuitive, easy-to-use dashboard that makes both the call and...

Mitel named as leader in UC by Gartner

by Allan Davison | Aug 8, 2014 | Technology Areas, Unified Communications

Mitel has announced it has been positioned by Gartner in the Leaders Quadrant of the latest Magic Quadrant for Unified Communications (UC). “Mitel has made bold moves this past year with a series of in-house innovations and acquisitions that have deepened our...

Avaya launches Collaborative Cloud

by Allan Davison | Jul 29, 2014 | Technology Areas, Unified Communications

Avaya has escalated its efforts to get customers to fast-track to the cloud with the first of several sweeping initiatives. These will optimise solutions and processes for delivery of collaboration as a service (CaaS) via the Avaya Collaborative Cloud. Strong demand...

Tropa offers emotional voicemail with Voxeo

by Allan Davison | Jul 18, 2014 | Technology Areas, Unified Communications

Tropa Services, a mobile marketing company based in Switzerland, specialises in innovative customer communication. Delivering emotional voice messages to mobile phone voice boxes with its voiceTRO offering, has developed into a main business. For the technical...

Avaya caters to local SMEs’ UC needs

by Allan Davison | Jun 12, 2014 | Technology Areas, Unified Communications

According to IDC, the global small-to-medium enterprise (SME) market is set to represent 52% of IT spending by 2016, with small enterprises one of the largest segments. To ignore this business segment would be folly, says Selvin Kristnen, MD of Avaya South Africa. “As...

CA Southern Africa announces ARCserve UDP

by Allan Davison | Jun 4, 2014 | Technology Areas, Unified Communications

CA Southern Africa has announced that CA Technologies recently unveiled CA ARCserve Unified Data Protection (UDP). This is an easy-to-use solution providing cost-effective backup and Assured Recovery across mixed IT environments – helping businesses boost the...
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