Datacentrix, a provider of high performing and secure ICT solutions, has revamped its specialist recruitment function, not only renaming the business unit Managed Talent Solutions to better describe its offerings, but also extending the services offered within this space.

This move has seen the organisation augment its existing permanent placements and fixed-contractual skills within the ICT, SAP, engineering and finance fields, to provide customers with a broader array of skills and solutions.

Included in this is recruitment process outsourcing (RPO), which incorporates additional comprehensive, customisable human resources and consulting services, enabling customers to transfer all or part of the recruitment process to Datacentrix. Offered on an ad hoc or per project basis, these services enable customers to focus on their own core business, leaving the intricacies of the recruitment process to Datacentrix.

RPO services offered include competency-based, stay and exit interviews, reference checking response handling, shortlisting and background verifications.

The company’s new Master Services Provider (MSP) offering can provide simplified vendor management, with the MSP framework allowing Datacentrix Managed Talent Solutions to control all permanent staffing requirements in a multivendor relationship through one single point of contact.

“This type of approach is highly beneficial, delivering operational efficiencies including cost reductions and time saving benefits, improved and streamlined HR operations, process compliance with recognised recruitment industry practices, and increased business value to customers,” explains Arlene Boing, Managed Talent Solutions business unit manager at Datacentrix.

Furthermore, the recently introduced Vendor on Premise service is ideally suited for helpdesks, service areas and other high volume staff areas, with Datacentrix resources based at a customer site.

“Vendor on Premise allows for a single service provider that is accountable for delivering 100 percent of the customer’s workforce requirements, providing a service delivery manager on premise, as well as value added services such as just-in-time delivery, learnerships and profiling,” she adds.

“Quality staff is still one of a business’ most precious resources, meaning that the consistent supply, management and retention of top talent are critical business risks,” says Boing. “Employing an expert recruitment partner goes a long way to mitigating risks at this level.”