Mitel, a leading provider of cloud and premises-based unified communications software solutions, has delivered a telephony solution for Princess Yachts, forming one part of an extensive network upgrade and voice
solution. The Mitel solution is enabling over 400 employees at the luxury brand to connect quickly and seamlessly across six locations, driving up productivity levels while streamlining costs.
The Mitel solution provides Princess Yachts with a highly flexible platform that reflects its premium values. By embracing a virtualised solution it has enabled the luxury brand to adopt a modern, future-proof approach to
communication and collaboration, using a multi exchange platform to provide connectivity to six of its sites in Plymouth.
Flexibility was a key feature and the VoIP solution has enabled employees to move around sites whilst remaining seamlessly connected.
In addition the solution has enabled Princess Yachts to put in place an easily scalable IT strategy that will support the expansion of Mitel telephony in the future.
Princess Yachts plans to integrate with Mitel’s collaboration application, MiCollab, providing realtime access to a host of applications and features for everyone within the organisation, either on or off premise. MiCollab
will also extend the capabilities of mobile devices and allow employees to stay connected on the move without expensive call or roaming charges.
IT Infrastructure team leader at Princess Yachts, Ben Saunders, says Mitel has a proven ability in enabling businesses to migrate from traditional TDM systems to virtualised unified communications.
“We have a flexible solution that has dramatically improved how our employees communicate and move around within the business and its scalability will support our future requirements. Luxury is core to our values
and the Mitel solution reflects our focus on delivering a premium experience,” says Saunders.
“Virtualising voice and data communications can transform the communication approach within an organisation by delivering feature-rich applications and realtime collaboration to boost productivity, enhance customer
service levels and reduce costs.
“Mitel’s virtual solution enables brands like Princess Yachts to easily migrate to a modern communications infrastructure, minimising risk and maximising the positive impact on the business,” says Andy Bull, MD,
Mitel South Africa.
