Changing the way business owners think about and run their communications is the sole mission of two Cape Town entrepreneurs and the co-founders of Euphoria Telecom, George Golding and Conrad de Wet.
Euphoria is fast changing the business telephone (PABX) system game in South Africa, introducing a proudly South African cloud-based business telephone system to SMEs. It’s a revolutionary phone service supplied through the Internet as opposed to an analogue landline cabling system.
Business owners who are keen to take control of their business telephone system and gain insight into their daily operations in real-time, a cloud-based PBX is probably what they are looking for. Customers save immediately between 30 – 50 percent over traditional systems as they no longer require or to maintain expensive hardware onsite.
More importantly, no more unnecessary long-term contracts, high call costs and opaque billing. A cloud PBX is the ideal solution for existing and emerging workforces who demand constant connectivity and productivity from almost anywhere.
By automating and also integrating one’s workforce management system with a CRM system in the cloud, executives can now have email activity tracking combined with call tracking and recording at their fingertips.
Golding says there is also a huge misconception that the quality of service on Internet calls or VoIP is poor. “Euphoria Telecom is a world-class voice over IP (VoIP) cloud-based PBX service provider, every part of our business – hardware, software, and staff – is run through stringent quality control procedures to ensure we deliver not just a world-class product, but world-class customer service as well.”
Telephone systems are business critical, Euphoria offers a cloud-based telephone management system that will help company executives manage, control and analyse every element of their telephone system with precision. Euphoria’s Cloud PBX provides all the communication features needed to keep business moving forward, no matter where or when.
De Wet says the cloud subscription model means you only pay for what you need and allows you to increase your functionality as your business grows. “The automation functionality of the cloud-based system means lower costs and higher efficiencies, while giving business owners direct access and agility to respond to changing demands.”
Today, Euphoria Telecom provides an innovative business telephone service to over 600 SMEs including Galaxy and Co, Romans Pizza, Altech ISIS and Groupon. It’s the fastest growing and only locally developed system with innovation awards from Price Waterhouse Coopers and Accenture.
