Technology News
Firms should count the cost of piracy
The cost of maritime piracy is substantial and can cause significant damage to a company’s bottom line. According to comments recently made by Russian Navy Rear Admiral Vasily Lyashok, Somali pirates have become more flexible, adaptable and better organised and have...
Mobility could improve GDP
A small improvement in labour mobility could have huge economic benefits for South Africa, actually driving GDP up by as much as 40%. A study commissioned by Citrix reveals that an increase of as little as 5% in the mobility of the workforce, information and...
Security a concern in the cloud
Organisations are widely migrating to the cloud to gain competitive advantages around speed, agility and flexibility – in South Africa, nine out of 10 organisations are now involved in cloud computing – but they are having to invest heavily to ensure their security....
Mobile video calling set to take off
The number of users of mobile video calling services is forecast to increase four-fold to almost 160-million by 2017, driven by improvements in both the user-interface and the underlying technology. A study by Juniper Research finds that advertising and freemium...
Customer IDs move to social
By the end of 2015, 50% of new retail customer identities will be based on social network identities, up from less than 5% today, according to Gartner. Along with federation technologies and mobile computing, social identity adoption will have a major impact on the...
Smart cities solve urban stress
As the world becomes urbanised, the resulting stress on virtually all global systems may only be solved by the concept of smart cities. A new report by GBI Research argues that, while it is becoming a bigger and bigger challenge to maintain necessary supplies of...
SA sees BPO investment
Experts say that South Africa, particularly the Western Cape, is seeing significant growth as a business process outsourcing (BPO) destination. Bruce von Maltitz, director of hosted call centre technology provider 1stream, says that this proves that international...
Defining process in process management
What is meant by business process, process improvement and process management? Business processes are collections of cross-functional activities that are the only way any organisation can exchange value with customers and other stakeholders. Business processes are...
Safety solutions for the connected mine
The global mining industry is characterised by several key trends, including geographical disparity, capital intensive operations, a declining skills base, high levels of safety risk and extreme complexity. In order to help address these unique characteristics,...
SMS boosts recruiting business
Nearly 90% of recruiters across the world reveal that text messaging helps their business by enhancing the speed of communication, according to Dialogue Communications, a leading specialist in global mobile messaging solutions. In a customer survey conducted at the...
Infor announces SCE 10.2
Infor has announced an enhanced version of Infor Supply Chain Execution (SCE), to further reduce the complexity of warehousing and logistics management and clarify daily decision making. With more than 100 new core industry features, including mobile and voice...
2013: the year of maturing technologies
2012 was eventful in the technology space, and 2013 looks set to be another interesting year. Rather than providing a focus on a variety of new technologies, this year looks poised to be one of reaping the rewards of maturing solutions, says Richard Firth, CEO of MIP...
Safaricom awards contract to CommProve
Safaricom, Kenya’s leading mobile operator, is looking to CommProve to improve its subscriber network quality of experience. As part of the agreement, CommProve will deploy its next generation network monitoring solution, CommProve NetLedge across Safaricom’s network....
Firms should count the cost of piracy
The cost of maritime piracy is substantial and can cause significant damage to a company’s bottom line. According to comments recently made by Russian Navy Rear Admiral Vasily Lyashok, Somali pirates have become more flexible, adaptable and better organised and have...
Mobility could improve GDP
A small improvement in labour mobility could have huge economic benefits for South Africa, actually driving GDP up by as much as 40%. A study commissioned by Citrix reveals that an increase of as little as 5% in the mobility of the workforce, information and...
Security a concern in the cloud
Organisations are widely migrating to the cloud to gain competitive advantages around speed, agility and flexibility – in South Africa, nine out of 10 organisations are now involved in cloud computing – but they are having to invest heavily to ensure their security....
Mobile video calling set to take off
The number of users of mobile video calling services is forecast to increase four-fold to almost 160-million by 2017, driven by improvements in both the user-interface and the underlying technology. A study by Juniper Research finds that advertising and freemium...
Customer IDs move to social
By the end of 2015, 50% of new retail customer identities will be based on social network identities, up from less than 5% today, according to Gartner. Along with federation technologies and mobile computing, social identity adoption will have a major impact on the...
Smart cities solve urban stress
As the world becomes urbanised, the resulting stress on virtually all global systems may only be solved by the concept of smart cities. A new report by GBI Research argues that, while it is becoming a bigger and bigger challenge to maintain necessary supplies of...
SA sees BPO investment
Experts say that South Africa, particularly the Western Cape, is seeing significant growth as a business process outsourcing (BPO) destination. Bruce von Maltitz, director of hosted call centre technology provider 1stream, says that this proves that international...