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ISPA says there is no implementable e-rate

South Africa's Internet Service Providers’ Association (ISPA) has written to the Independent Communications Authority of SA (Icasa) highlighting that Icasa’s failure to finalise regulations governing the implementation of the e-rate is disincentivising the provision...

African firms join Innotribe finalists

Innotribe has selected 60 companies out of the 370 early-stage and growth-stage start-up applicants to participate in the 2015 Start-up Challenge. Innotribe worked in close collaboration with more than 500 judges from across the financial, technology and investment...

JRA work hampered by violent strikers

The Johannesburg Roads Agency (JRA) is concerned about the escalating acts of violent intimidation and damage to property of non-striking employees, and the resultant impact on its ability to maintain the city’s road infrastructure. The South African Municipal Workers...

Bytes PS an Oliver award finalist

Bytes People Solutions (PS), a division of Bytes Technology Group, has been nominated as a finalist in the skills development category of the 14th Annual Oliver Empowerment Awards. The Oliver Empowerment Awards, hosted by Topco Media, take place at Emperors Palace on...

Esquire’s laptop, desktop sales grow

While South Africa’s economic growth appears to be crimped, with concerns that the economy will be negatively affected by the impact of unemployment, load-shedding and industrial action during 2015, it would seem that the small and medium enterprise (SME) market is...

The customer experience is a journey

Customers are the lifeblood of any business, and many organisations have become exceptionally good at creating excellent individual engagements and interactions with their customers, says Shailendra Singh, business director of Africa Region, South Africa, Wipro. However, in today’s socially connected, “always-on” world, the customer experience is no longer about isolated incidents.

NetXactics appointed a Rapid7 distributor 

As security challenges become increasingly complex and more prolific, companies need to make smarter decisions in terms of their vulnerability to attack, and also act faster and more effectively to any threat. Through its recently signed partnership agreement with...

PSI acquires Broner Metals Solutions

PSI has acquired 100% of the shares of the British Broner Metals Solutions. Broner Metals is a leading provider of IT solutions in the field of production planning and control, supply chain management and MES (manufacturing execution systems) for the steel and...

Why you need to insure against cybercrime

The need for businesses to ensure that they are adequately protected from cybercrime has been highlighted once again, as a Gemalto Breach Level Index reveals that 2014 saw 974-million records lost or stolen – or 31 records lost or stolen every second. Candice...

IT leaders gear up for IDC CIO Summit

International Data Corporation (IDC) has confirmed that more than 100 key ICT decision makers will attend its upcoming South Africa CIO Summit, to be held at The Maslow Hotel in Johannesburg on 24 and 25 March under the theme “IT Meets Business”. The global advisory...

Vodacom starts multi-channel journey

Vodacom has chosen Genesys Enterprise Workload Management and Digital Channels from Genesys to provide a multi-channel customer experience. Servicing more than 30-million customers daily, Vodacom South Africa recognised a need to interact with the large volume of...

ISPA says there is no implementable e-rate

South Africa's Internet Service Providers’ Association (ISPA) has written to the Independent Communications Authority of SA (Icasa) highlighting that Icasa’s failure to finalise regulations governing the implementation of the e-rate is disincentivising the provision...

African firms join Innotribe finalists

Innotribe has selected 60 companies out of the 370 early-stage and growth-stage start-up applicants to participate in the 2015 Start-up Challenge. Innotribe worked in close collaboration with more than 500 judges from across the financial, technology and investment...

JRA work hampered by violent strikers

The Johannesburg Roads Agency (JRA) is concerned about the escalating acts of violent intimidation and damage to property of non-striking employees, and the resultant impact on its ability to maintain the city’s road infrastructure. The South African Municipal Workers...

Bytes PS an Oliver award finalist

Bytes People Solutions (PS), a division of Bytes Technology Group, has been nominated as a finalist in the skills development category of the 14th Annual Oliver Empowerment Awards. The Oliver Empowerment Awards, hosted by Topco Media, take place at Emperors Palace on...

Esquire’s laptop, desktop sales grow

While South Africa’s economic growth appears to be crimped, with concerns that the economy will be negatively affected by the impact of unemployment, load-shedding and industrial action during 2015, it would seem that the small and medium enterprise (SME) market is...

The customer experience is a journey

Customers are the lifeblood of any business, and many organisations have become exceptionally good at creating excellent individual engagements and interactions with their customers, says Shailendra Singh, business director of Africa Region, South Africa, Wipro. However, in today’s socially connected, “always-on” world, the customer experience is no longer about isolated incidents.