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Voice recording via VoIP

“Please note that this call may be recorded” is an all-too-familiar message to anyone who has ever called a business before. Call recording is not just done by call centres anymore. Many businesses in various regulated industries, such as financial institutions like...

Internet to drive African spending

Increased Internet access will generate more consumer spend than any other media product or service in the next five years in the South African entertainment and media industry, according to a report issued by PwC. South Africa’s entertainment and media market is...

Michael Dell a man with no regrets

Mark Davison at the Dell Solutions Summit, Brussels – It has been a rollercoaster couple of years for Michael Dell as he battled to regain control of the company he founded in 1984, privatise it, and steer it back in the direction he wanted it to head. And yesterday...

Mobile-first the answer for Africa, says IDC

Organisations that fail to set clear mobility strategies are in grave danger of losing out to the competition, and a complete failure to embrace this new reality will have potentially catastrophic consequences. That was the conclusion drawn yesterday at the IDC...

Behind the products with Huawei Technology

Kathy Gibson reports from Huawei’s head office in Shenzhen - When Huawei talks about becoming a force in the cloud computing market, it is speaking from a position of some strength. The company has a long history as a major player in the telecommunications/carrier and...

New data centre disruptors come to light

Four disruptive factors will force dramatic changes in the data centre (DC) market by year-end 2016, according to Gartner. Gartner says that highly disruptive competition, big cloud provider dominance, economic warfare and nationalism will occur with different...

Dell ready for new IT era

Mark Davison at the Dell Solutions Summit, Brussels – The world as we know it has been redefined by technology and Dell has repositioned itself to fully address the new challenges that customers face in this new era, says Dell founder and CEO Michael Dell. “It’s been...

Research Unit wins Cape Talk award

Leather goods manufacturer Research Unit has beaten stiff competition from 30 finalists to win the Cape Talk 567 Small Business Awards with Sage One, powered by Sage Pastel and Sage VIP. The runner-ups are confectionery maker Sweet Temptations Toffees and upmarket...

WAPA announces new leadership

The Wireless Access Providers’ Association (WAPA) held its AGM on Thursday, 18 September 2014, at the iWeek Conference in Johannesburg. WAPA’s primary objective is to promote the growth of the wireless industry by facilitating self-regulation, promoting best...

Access to services drives mobile uptake

While much has been said about the mobile opportunity on the African continent, there are still a number of issues inhibiting progress. These include the cost of bandwidth, the availability of WiFi and of course the availability of affordable smartphones. This is the...

Voice recording via VoIP

“Please note that this call may be recorded” is an all-too-familiar message to anyone who has ever called a business before. Call recording is not just done by call centres anymore. Many businesses in various regulated industries, such as financial institutions like...

Internet to drive African spending

Increased Internet access will generate more consumer spend than any other media product or service in the next five years in the South African entertainment and media industry, according to a report issued by PwC. South Africa’s entertainment and media market is...

Michael Dell a man with no regrets

Mark Davison at the Dell Solutions Summit, Brussels – It has been a rollercoaster couple of years for Michael Dell as he battled to regain control of the company he founded in 1984, privatise it, and steer it back in the direction he wanted it to head. And yesterday...

Mobile-first the answer for Africa, says IDC

Organisations that fail to set clear mobility strategies are in grave danger of losing out to the competition, and a complete failure to embrace this new reality will have potentially catastrophic consequences. That was the conclusion drawn yesterday at the IDC...