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The downside of upside risk

Languages evolve continually - as long as meaning remains clear, I don’t mind how language gets adapted. So when people start making a verb into a noun (to party, to author, to privilege, to google, to blog), I don’t flinch at all, says Paul Marketos, director at...

How to overcome change management flaws

Kathy Gibson reports from SMEXA 2014 - There is a critical weak point in organisational change management. Change management is a powerful tool to get an organisation from one state to another – but many projects fail. In fact as many as 70% of change initiatives...

Does change management need to change?

Kathy Gibson reports from SMEXA 2014 - Too often companies consider change management for the right reasons but implement it incorrectly. Typically, organisations want to consider change management because an auditor gives them a qualified audit report; because there...

The business of change within IT

Kathy Gibson reports from SMEXA 2014 - IT is seeing massive changes – but the reason is because consumer expectations are changing. NetIQ’s Connie Grobler points out that too often IT is unable to meet consumer needs, so users simply go out and rent services on the...

Service drives efficient delivery

Kathy Gibson reports from SMEXA 2014 - The IT services landscape has changed over the last years, and service is now arguably more important than the simple delivery of services. Stephen Mann of ServiceNow points out that IT shouldn’t be seen as a cost, but as an...

Make sure IT works as an enabler

Kathy Gibson reports from SMEXA 2014 - The buzzword today is about using IT to enable change, but there’s a lot to be done to make sure it works. Richard Cascarino, from IT auditing company Richard Cascarino and Associates, quotes GM’s Jack Welch that IT has been the...

Smart cities set to boom

A new report from IHS Technology shows that the number of smart cities worldwide will quadruple within a 12-year period as governments partner with the private sector to address urban challenges. Smart cities are emerging in response to an increasingly urbanised world dealing with scarce resources. They address issues such as congestion, energy waste, efficient resource management and improved quality of life.

Attix5 improves backup and recovery

With cloud playing an increasingly prominent role in business operations, companies are trying their utmost to protect their cloud-based data without compromising on security or quality. Attix5 has the answer. With a range of cloud solutions - ensuring secure back up...

The downside of upside risk

Languages evolve continually - as long as meaning remains clear, I don’t mind how language gets adapted. So when people start making a verb into a noun (to party, to author, to privilege, to google, to blog), I don’t flinch at all, says Paul Marketos, director at...

How to overcome change management flaws

Kathy Gibson reports from SMEXA 2014 - There is a critical weak point in organisational change management. Change management is a powerful tool to get an organisation from one state to another – but many projects fail. In fact as many as 70% of change initiatives...

Does change management need to change?

Kathy Gibson reports from SMEXA 2014 - Too often companies consider change management for the right reasons but implement it incorrectly. Typically, organisations want to consider change management because an auditor gives them a qualified audit report; because there...

The business of change within IT

Kathy Gibson reports from SMEXA 2014 - IT is seeing massive changes – but the reason is because consumer expectations are changing. NetIQ’s Connie Grobler points out that too often IT is unable to meet consumer needs, so users simply go out and rent services on the...

Service drives efficient delivery

Kathy Gibson reports from SMEXA 2014 - The IT services landscape has changed over the last years, and service is now arguably more important than the simple delivery of services. Stephen Mann of ServiceNow points out that IT shouldn’t be seen as a cost, but as an...