Technology News
Shock as economy contracts
The South African Chamber of Commerce and Industry (SACCI) has expressed shock and concern at the poor performance of South Africa’s economy in the last quarter. Neren Rau, CEO of SACCI, says in a statement: “The South African Chamber of Commerce and Industry (SACCI)...
New app helps to feed the hungry
Today (28 May) is World Hunger Day and all Android smartphone users can get involved in feeding the hungry. The Lunchbox Fund has launched its philanthropic foodie app, Feedie, a global platform that transforms digital food photos into actual meals for impoverished...
How hackers steal your corporate secrets
Hackers are exfiltrating a large amount of corporate information through a number of popular Web sites such as Facebook, Flickr, YouTube and LinkedIn. This is one of the findings from research carried out by global information security firm MWR InfoSecurity, supported...
Trend Micro launches attack info hub
Cybercriminals are becoming more aggressive and are diving deeper into victims’ networks to steal sensitive information. As targeted attacks continue to gain momentum, permeate the Internet and strike without warning, Trend Micro Incorporated, a global developer of...
Can you trust post-call surveys?
Post-call surveys are an essential part of the call centre manager’s toolkit - but, asks Bruce von Maltitz of 1Stream, can companies trust what the surveys are telling them? “Based on after-call surveys, many companies are far too complacent about how well they’re...
Ruckus launches SmartCell Gateway
Ruckus Wireless has unveiled the industry’s first carrier-class virtualised wireless LAN (WLAN) controller, the Ruckus virtual SmartCell Gateway (vSCG), designed to streamline the creation of highly scalable and resilient cloud-based wireless LAN (WLAN) services. The...
Smartphone design now key for consumers
Considering 80% of the world’s population is equipped with a mobile phone, with over 1-billion of these being smartphones, mobile communications technology has entrenched itself into modern day life. As these devices continue to become more integral to our day-to-day...
Is your MSP hindering cloud migration?
With cloud computing already entrenched and proven in some of the world’s most substantial companies (and equally entrenched among the world’s most savvy start-ups), South African businesses should be asking themselves a simple question: why isn’t more of my stuff in...
Interactive Intelligence grows cloud by 67%
Interactive Intelligence has reported a 67% compound annual growth rate (2010-2013) of its Communications as a Service offering, topping 20 000 seats. Interactive Intelligence CaaS is a set of cloud-based contact centre, unified communications and business process...
Pan-African banking solution demand grows
Standard Bank, Africa’s largest Bank by assets and market capitalisation, is seeing a continuation of demand for its services from international commodity traders and rapidly expanding regional and local businesses in Africa. This follows the withdrawal of several...
Tension between IT and business grows
Technology budgets and decision-making are migrating away from IT departments, while IT is taking on new roles in the enterprise. These are among the findings of a large-scale global survey – including South Africa – by Avanade on the changing role of IT. Thirty-seven...
Advisers unite against new immigration rules
The Forum of Immigration Practitioners (FIPSA) has declared that the new Immigration Regulations, published on 23 May, contain an array of shortcomings which effectively make it impossible to apply for a work visa or other visa. The regulations, which became effective...
WAPA urges action on ICT policy, spectrum
The Wireless Access Providers’ Association of South Africa (WAPA) hopes that the new administration will move forward quickly on creating an ICT policy and allocating spectrum. With a membership nearing 200 entities, WAPA acts as a collective voice for the wireless...
Shock as economy contracts
The South African Chamber of Commerce and Industry (SACCI) has expressed shock and concern at the poor performance of South Africa’s economy in the last quarter. Neren Rau, CEO of SACCI, says in a statement: “The South African Chamber of Commerce and Industry (SACCI)...
New app helps to feed the hungry
Today (28 May) is World Hunger Day and all Android smartphone users can get involved in feeding the hungry. The Lunchbox Fund has launched its philanthropic foodie app, Feedie, a global platform that transforms digital food photos into actual meals for impoverished...
How hackers steal your corporate secrets
Hackers are exfiltrating a large amount of corporate information through a number of popular Web sites such as Facebook, Flickr, YouTube and LinkedIn. This is one of the findings from research carried out by global information security firm MWR InfoSecurity, supported...
Trend Micro launches attack info hub
Cybercriminals are becoming more aggressive and are diving deeper into victims’ networks to steal sensitive information. As targeted attacks continue to gain momentum, permeate the Internet and strike without warning, Trend Micro Incorporated, a global developer of...
Can you trust post-call surveys?
Post-call surveys are an essential part of the call centre manager’s toolkit - but, asks Bruce von Maltitz of 1Stream, can companies trust what the surveys are telling them? “Based on after-call surveys, many companies are far too complacent about how well they’re...
Ruckus launches SmartCell Gateway
Ruckus Wireless has unveiled the industry’s first carrier-class virtualised wireless LAN (WLAN) controller, the Ruckus virtual SmartCell Gateway (vSCG), designed to streamline the creation of highly scalable and resilient cloud-based wireless LAN (WLAN) services. The...
Smartphone design now key for consumers
Considering 80% of the world’s population is equipped with a mobile phone, with over 1-billion of these being smartphones, mobile communications technology has entrenched itself into modern day life. As these devices continue to become more integral to our day-to-day...