Technology News
Twitter falls down on user engagement
Twitter needs to find new and sustained ways to engage users. This is according to Eden Zoller, principal analyst at Ovum, commenting on the social networking company’s first quarter results. “Twitter’s 1Q14 results saw a repeat of the key takeouts from the previous...
Web to influence almost half of retail sales
By 2018, 44% of all in-store retail sales in Europe - or €920-billion - will be influenced by online research, up from 31% and €539-billion in 2013, according to Forrester's first European cross-channel retail sales forecast. Northern European markets are driving...
Mobile VoIP comes of age in SA
Connection Telecom has attained CounterPath’s ITSP partner certification, making it the first to bring enterprise-class mobile voice over IP (MVoIP) solutions to South Africa. Rob Lith, business development director at Connection Telecom, says the Bria MVoIP app will...
IBM invention reduces cloud bottlenecks
IBM inventors have developed a method for managing how resources are used and how work is done within a cloud by distributing control throughout the interconnected systems, reducing bottlenecks and increasing efficiency. The IBM cloud computing invention, US Patent...
New security challenges as IoT grows
The power of objects in the Internet of Things (IoT) to change the state of environments - in addition to generating information - will cause chief information security officers (CISOs) to redefine the scope of their security efforts beyond present responsibilities,...
New payment methods fail to launch
After several years of growth in the use of emerging payment methods like prepaid cards and mobile payments, a new IDC Financial Insights survey saw a small decline in online bill payment as well as both network-branded and store-branded gift cards. Mobile payments...
Genesys boosts cloud portfolio with OVM buy
Customer experience and contact centre solutions provider Genesys has acquired OVM Solutions. The investment brings added expertise and scale to the Genesys cloud-based proactive communications offerings. Proactive communications solutions continue to be an effective...
Revenue up for Software AG’s BPE
Software AG has reported continued positive performance in the first quarter of 2014 for its largest business line, Business Process Excellence (BPE), with a growth of 11% at constant currency, and growth expected to continue for the rest of the year. Karl-Heinz...
Disconnect between developers, companies
Many investment companies realise the importance of access to information and data processing tools to improve the investment decisions they make every day. However, getting a software program that delivers real results for investment firms is easier said than done....
Future of self-service BI defined
Information Builders, the supplier of business intelligence (BI) and analytics, information integrity and integration solutions, has launched InfoApps, a self-service BI solution that delivers an "app store" experience with interactive, business-focused applications. ...
Customer satisfaction surveys are important
“A satisfied customer is the best business strategy of all.” These words, by the acclaimed business author, speaker and former management professor, Dr Michael LeBoeuf, mean that by ensuring that your customers are happy the first time they conduct business with you,...
Kaspersky Android solution scores top marks
Kaspersky Internet Security for Android earned top marks in the independent testing of mobile security products conducted by AV-Test in March 2014. Kaspersky Lab’s solution successfully blocked all threats and its performance received the highest rating from the test...
Enslin moves up in SAP shuffle
South Africa's Robert Enslin has been appointed to SAP’s executive board, along with Bernd Leukert, as the company announces that Dr Vishal Sikka, executive board member for products and innovation, is to step down for personal reasons, effective immediately. Enslin...
Twitter falls down on user engagement
Twitter needs to find new and sustained ways to engage users. This is according to Eden Zoller, principal analyst at Ovum, commenting on the social networking company’s first quarter results. “Twitter’s 1Q14 results saw a repeat of the key takeouts from the previous...
Web to influence almost half of retail sales
By 2018, 44% of all in-store retail sales in Europe - or €920-billion - will be influenced by online research, up from 31% and €539-billion in 2013, according to Forrester's first European cross-channel retail sales forecast. Northern European markets are driving...
Mobile VoIP comes of age in SA
Connection Telecom has attained CounterPath’s ITSP partner certification, making it the first to bring enterprise-class mobile voice over IP (MVoIP) solutions to South Africa. Rob Lith, business development director at Connection Telecom, says the Bria MVoIP app will...
IBM invention reduces cloud bottlenecks
IBM inventors have developed a method for managing how resources are used and how work is done within a cloud by distributing control throughout the interconnected systems, reducing bottlenecks and increasing efficiency. The IBM cloud computing invention, US Patent...
New security challenges as IoT grows
The power of objects in the Internet of Things (IoT) to change the state of environments - in addition to generating information - will cause chief information security officers (CISOs) to redefine the scope of their security efforts beyond present responsibilities,...
New payment methods fail to launch
After several years of growth in the use of emerging payment methods like prepaid cards and mobile payments, a new IDC Financial Insights survey saw a small decline in online bill payment as well as both network-branded and store-branded gift cards. Mobile payments...
Genesys boosts cloud portfolio with OVM buy
Customer experience and contact centre solutions provider Genesys has acquired OVM Solutions. The investment brings added expertise and scale to the Genesys cloud-based proactive communications offerings. Proactive communications solutions continue to be an effective...