Technology News
Schneider enhances IS’ data centre
Internet Solutions (IS) has picked Schneider Electric, a global leader in critical power and cooling services, to boost its data centre solutions so that its clients receive superlative products, and peace of mind, when storing their critical business information at...
BT named telecommunications leader by IDC
BT has announced it was named a "leader" in the IDC MarketScape: Worldwide Telecom Service Provider 2013 Vendor Assessment. In the IDC MarketScape report, it is noted how BT was one of the first telcos to recognise the importance of convergence with IT and continues...
Are your contact centre metrics relevant?
Metrics in contact centres have fallen into an irrelevance cycle because the nature of the contact centre’s relationship with customers has changed significantly. Logically, any operations not focused on addressing the changing relationship are irrelevant – and...
Bribery, corruption highlighted in survey
Corporate crime is the scourge of business in South Africa and it’s getting worse. PricewaterhouseCoopers released its annual Global Economic Crime Survey to the media this week, says Jenny Reid MD of iFacts. It exposed the shocking prevalence of economic crime,...
BlackBerry announces eBBM Suite
BlackBerry, a global leader in mobile communications, has announced the eBBM Suite, a new family of products and services that work with BlackBerry smartphones and the BlackBerry enterprise solution, BES and BlackBerry Enterprise Service 10, to provide...
Internet impact on the new world
Although the Internet is the backbone of the knowledge economy, only one out of every three people have online access. Facebook, acting for Internet.org, commissioned Deloitte to assess the economic and social impact of extending Internet access in the developing...
Samsung debuts Galaxy S5, available in April
Samsung Electronics yesterday announced the fifth generation of the Galaxy S series, the Galaxy S5, which is says offers consumers a refined experience with innovation of essential features for day-to-day use. “With the Galaxy S5, Samsung is going back to basics to...
Wits scientists cast light on climate change
Wits University scientists have published papers that cast new light on perceived climate changes in southern Africa. They demonstrate that, despite predictions, tropical storms are not increasing in number. However, they are shifting, and South Africa could be at...
Telkom CEO to attend compliance course
Telkom’s suspended chief financial officer, Jacques Schindehutte, has repaid the R6-million loan from the state-owned enterprise – and the CEO has to attend a course on corporate governance. The Companies and Intellectual Property Commission (CIPC) issued a compliance...
Oracle extends cloud offering with BlueKai
Oracle has signed an agreement to acquire BlueKai, a cloud-based big data platform that enables companies to personalise online, offline and mobile marketing campaigns with richer and more actionable information about targeted audiences. The BlueKai solution includes...
Governments reap cloud rewards
It’s widely accepted that cloud computing is transforming organisations across all industries, and affording business that adopt cloud technologies massive savings as well as other benefits. The private sector was first to realise this and capitalise on cloud’s...
Using social media for talent management
Over the past decade, social media has metamorphosed from being a college student pastime to a fully-fledged corporate phenomenon, resulting in a surge of interpersonal communication, the exchange of information and ideas, and virtual community building. The use of...
Boost debt collection with list management
Reuters has reported that household debt grew at its fastest pace since early 2008 in the fourth quarter of 2012, a possible sign that the painful process of paring back borrowing in the aftermath of the financial crisis may have run its course. While not all consumer...
Schneider enhances IS’ data centre
Internet Solutions (IS) has picked Schneider Electric, a global leader in critical power and cooling services, to boost its data centre solutions so that its clients receive superlative products, and peace of mind, when storing their critical business information at...
BT named telecommunications leader by IDC
BT has announced it was named a "leader" in the IDC MarketScape: Worldwide Telecom Service Provider 2013 Vendor Assessment. In the IDC MarketScape report, it is noted how BT was one of the first telcos to recognise the importance of convergence with IT and continues...
Are your contact centre metrics relevant?
Metrics in contact centres have fallen into an irrelevance cycle because the nature of the contact centre’s relationship with customers has changed significantly. Logically, any operations not focused on addressing the changing relationship are irrelevant – and...
Bribery, corruption highlighted in survey
Corporate crime is the scourge of business in South Africa and it’s getting worse. PricewaterhouseCoopers released its annual Global Economic Crime Survey to the media this week, says Jenny Reid MD of iFacts. It exposed the shocking prevalence of economic crime,...
BlackBerry announces eBBM Suite
BlackBerry, a global leader in mobile communications, has announced the eBBM Suite, a new family of products and services that work with BlackBerry smartphones and the BlackBerry enterprise solution, BES and BlackBerry Enterprise Service 10, to provide...
Internet impact on the new world
Although the Internet is the backbone of the knowledge economy, only one out of every three people have online access. Facebook, acting for Internet.org, commissioned Deloitte to assess the economic and social impact of extending Internet access in the developing...
Samsung debuts Galaxy S5, available in April
Samsung Electronics yesterday announced the fifth generation of the Galaxy S series, the Galaxy S5, which is says offers consumers a refined experience with innovation of essential features for day-to-day use. “With the Galaxy S5, Samsung is going back to basics to...