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Mobile apps drive flow of personal data

By 2017, mobile apps will be downloaded more than 268-billion times, generating revenue of more than $77-billion and making apps one of the most popular computing tools for users across the globe, according to Gartner. As a result, Gartner predicts that mobile users...

Amazon tops in customer experience

Amazon.com has secured the top spot in Forrester's annual Customer Experience Index (CXi), which measures and ranks the customer experience of 175 large US brands, based on a survey of 7 500 US consumers. Amazon (specifically as a consumer electronics manufacturer for...

CMOs set to increase B2B marketing

B2B marketing executives expect budgets to increase by 6% on average in 2014, with a total of 32% of recent Forrester/BMA joint survey respondents expecting some budget increase in the next year. But, despite this cautious optimism, notes Forrester VP and principal...

Hitachi and SAP expand relationship

Hitachi Data Systems Corporation (HDS) and SAP have announced an expansion of their worldwide alliance by signing a global original equipment manufacturer (global OEM) agreement that introduces plans to include SAP HANA delivered by HDS. The collaboration focuses on...

New voice plan from Telkom Business Mobile

Telkom Business Mobile has launched the Smart One-Rate TopUp voice plan, which it says is a competitive and cost-efficient package that offers a single, flat rate for mobile. Megan Nicholas, Managing Executive for Mobile Solutions at Telkom Business, says: “Customers...

SAP Africa wins award at FKOM

This week sees SAP, global market leader in enterprise application software, hosting its EMEA 2014 Sales Kick Off meeting, FKOM (Field Kick Off Meeting) in Spain. At an awards ceremony at the conference, SAP Africa took the honours in winning the 2013 EMEA business...

Aspect, Capita IT Services in partnership

Leading customer contact specialist, Aspect Software has announced a channel partnership agreement with Capita IT Services to supply Aspect’s complete customer experience portfolio of technology software to customers in the UK. The partnership comes as a result of the...

Waltons expands digital services

Office supplies firm Waltons is enhancing and expanding its digital services, to offer customers a one-stop office supplies hub with the convenience of online purchasing and integration with enterprise procurement systems. Waltons, with 65 years in the stationery and...

Lenovo buys IBM’s x86 server business

Lenovo is to acquire IBM’s x86 server business. This includes System x, BladeCenter and Flex System blade servers and switches, x86-based Flex integrated systems, NeXtScale and iDataPlex servers and associated software, blade networking and maintenance operations. The...

Consumers demand in-car technology

In-car technology is rapidly becoming a key car-purchasing criterion, with drivers around the world twice as likely to choose a car based on in-vehicle technology options than its driving performance. This is among the findings of an Accenture survey of more than 14...

Dexter attack highlights SA payment threats

The variant of the Dexter virus – malware that attacks point-of-sale (POS) devices – which has resulted in financial losses for both South African banks and consumers highlights the importance for local businesses to utilise secure virtual private networks (VPNs) that...

Mobile apps drive flow of personal data

By 2017, mobile apps will be downloaded more than 268-billion times, generating revenue of more than $77-billion and making apps one of the most popular computing tools for users across the globe, according to Gartner. As a result, Gartner predicts that mobile users...

Amazon tops in customer experience

Amazon.com has secured the top spot in Forrester's annual Customer Experience Index (CXi), which measures and ranks the customer experience of 175 large US brands, based on a survey of 7 500 US consumers. Amazon (specifically as a consumer electronics manufacturer for...

CMOs set to increase B2B marketing

B2B marketing executives expect budgets to increase by 6% on average in 2014, with a total of 32% of recent Forrester/BMA joint survey respondents expecting some budget increase in the next year. But, despite this cautious optimism, notes Forrester VP and principal...

Hitachi and SAP expand relationship

Hitachi Data Systems Corporation (HDS) and SAP have announced an expansion of their worldwide alliance by signing a global original equipment manufacturer (global OEM) agreement that introduces plans to include SAP HANA delivered by HDS. The collaboration focuses on...

New voice plan from Telkom Business Mobile

Telkom Business Mobile has launched the Smart One-Rate TopUp voice plan, which it says is a competitive and cost-efficient package that offers a single, flat rate for mobile. Megan Nicholas, Managing Executive for Mobile Solutions at Telkom Business, says: “Customers...

SAP Africa wins award at FKOM

This week sees SAP, global market leader in enterprise application software, hosting its EMEA 2014 Sales Kick Off meeting, FKOM (Field Kick Off Meeting) in Spain. At an awards ceremony at the conference, SAP Africa took the honours in winning the 2013 EMEA business...