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Another Acer Africa ace exits

Less than four months after the departure of Hans Swart from Acer Africa as its southern African country manager, another senior executive at the company has announced he is leaving the company. Damien Durrant, country business manager for Acer Africa, tendered his...

Employees unable to deliver good service

Almost nine in 10 customer-facing employees (89%) want to please customers - yet they cannot. This is according to research commissioned by Ricoh and conducted by Forrester Consulting, which reveals a gap between customer expectations and what employees are able to...

The key challenges for CEOs in 2014

The year ahead promises to a be a challenging one for business leaders. “CEOs face no shortage of tough challenges coming into 2014,” says Stephen Miles, founder and chief executive of The Mile Group, which advises top CEOs and boards globally. “From our work with...

Seacom aims to grow in Africa in 2014

Following a year of growth and progress in its business, pan-African telecommunications enabler Seacom will be hunting for growth in new African territories in 2014, as well as continuing its evolution from a cable operator into an infrastructure provider that offers...

Yahoo reveals plans to become more immersive

In a keynote address at the annual Consumer Electronics Show (CES) being held in Las Vegas, Yahoo CEO Marissa Mayer discussed the company’s vision to make the world’s daily habits inspiring and entertaining. Mayer unveiled new products and media sites across...

IT spending in oil and gas to hit $49,4bn

The oil and gas industry is set to spend close to $50-billion on IT by 2016. IDC Energy Insights has released its predictions of this industry, offering insight and perspective on long-term trends along with new themes on the horizon. The top 10 predictions are: *...

LG plans major TV push

LG Electronics is hoping to change the dynamics of the current TV market, capitalising on their early leadership in OLED TV technology and manufacturing. The company’s president and CEO, Hyun-hwoi Ha, plans to expand the company’s Ultra HD TV and Smart TV offerings...

M2M communications a big focus in 2014

Mobile communications will grow from strength to strength in the coming years, and one of the key focus areas in 2014 will be machine-to-machine (M2M) communications. This is according to Derick Roberts, CEO of mobile communications specialist Truteq Devices, who...

Another Acer Africa ace exits

Less than four months after the departure of Hans Swart from Acer Africa as its southern African country manager, another senior executive at the company has announced he is leaving the company. Damien Durrant, country business manager for Acer Africa, tendered his...

Employees unable to deliver good service

Almost nine in 10 customer-facing employees (89%) want to please customers - yet they cannot. This is according to research commissioned by Ricoh and conducted by Forrester Consulting, which reveals a gap between customer expectations and what employees are able to...