Technology News
Customer experience metrics are key
It is true that a good customer experience will lead to more business, or better “word-of-mouth marketing”. Certainly, users all know that in the era of social media, a single negative customer interaction can lead to a public relations nightmare, says Deon Scheepers,...
EMMM Forum benefits mining houses
Mining houses, IT suppliers and vendors which join The Open Group’s EMMM (Exploration, Mining, Metals and Minerals) Forum stand to enjoy a wide-ranging number of benefits, says Stuart Macgregor, MD of enterprise architecture specialist Real IRM. Mining houses gain...
Handheld mobile identification from Ideco
Ideco, an established leader in the application of biometric technology and southern Africa’s primary distributor of Morpho fingerprint biometric solutions, has released the MorphoIDent handheld mobile identification solution to help strengthen law enforcement. The...
Huawei launches S5710-HI Box Switch
Huawei, a leading global information and communications technology (ICT) solutions provider, recently launched its S5710-HI switch, the industry’s first ultra-high port density box switch, and an addition to its existing portfolio of SX7 series enterprise switches....
Samsung develops solar solutions
The critical need for alternatives to the current electricity shortage problem has prompted companies like Samsung Electronics Africa to develop products, under their Built For Africa umbrella, that capitalise on the sun’s energy. “The number of sunny days per annum...
HP unveils new desktop PC
HP recently announced the HP ENVY Rove20 mobile All-in-One (AiO) PC, the company’s first mobile All-in-One PC, which frees the desktop PC from the desk and allows families and friends to enjoy a shared entertainment experience with a built-in battery, unique design...
How life on Earth will end
In 2-billion years’ time, life on Earth will be confined to pockets of liquid water deep underground, according to Jack O’Malley-James, a PhD astrobiologist at the University of St Andrews. New research also suggests that although the hardiest forms of life may have a...
Don’t get duped by Samsung hoax
Samsung Electronics SA has issued a warning to consumers about a false competition and hoax that is currently doing the rounds in South Africa using its brand. The company says the hoax is falsely using the Samsung name in an aim to entice consumers to deposit a...
MTN calls for mobile app entries
MTN has announced that local mobile developers still have time to enter their apps for the second MTN Business App of the Year Award which not only recognises the best and brightest in this field, but also provides them with a platform to drive their business. “Award...
UCT doctor awarded prestigious AIDS grant
University of Cape Town medical historian, Dr Rebecca Hodes, has been awarded a prestigious global AIDS research grant at the 7th International AIDS Society Conference on HIV Pathogenesis, Treatment and Prevention held in Kuala Lumpur, Malaysia this week. Dr Hodes...
Gemalto releases 2013 Netsize Guide
Gemalto, the world leader in digital security, has released the new 2013 Gemalto Netsize Guide, for those interested in how mobile payments are changing the way people shop, transact and bank. The new guide is the 11th edition since it was first published and is aimed...
VoIP is great if it works properly
There’s no question that voice over Internet protocol (VoIP) has become a standard tool for many companies. That’s owing to its promise of lower costs and the ability to substantially broaden the scope of what users can do with their telecommunications, says Riaan...
Low bandwidth no obstacle to cloud migration
Many businesses are reluctant to move key applications into the cloud because they fear high bandwidth costs and unstable connectivity – but, says Alexander Mehlhorn of Framework One, the reality is exactly the opposite. “If you have even one branch apart from your...
Customer experience metrics are key
It is true that a good customer experience will lead to more business, or better “word-of-mouth marketing”. Certainly, users all know that in the era of social media, a single negative customer interaction can lead to a public relations nightmare, says Deon Scheepers,...
EMMM Forum benefits mining houses
Mining houses, IT suppliers and vendors which join The Open Group’s EMMM (Exploration, Mining, Metals and Minerals) Forum stand to enjoy a wide-ranging number of benefits, says Stuart Macgregor, MD of enterprise architecture specialist Real IRM. Mining houses gain...
Handheld mobile identification from Ideco
Ideco, an established leader in the application of biometric technology and southern Africa’s primary distributor of Morpho fingerprint biometric solutions, has released the MorphoIDent handheld mobile identification solution to help strengthen law enforcement. The...
Huawei launches S5710-HI Box Switch
Huawei, a leading global information and communications technology (ICT) solutions provider, recently launched its S5710-HI switch, the industry’s first ultra-high port density box switch, and an addition to its existing portfolio of SX7 series enterprise switches....
Samsung develops solar solutions
The critical need for alternatives to the current electricity shortage problem has prompted companies like Samsung Electronics Africa to develop products, under their Built For Africa umbrella, that capitalise on the sun’s energy. “The number of sunny days per annum...
HP unveils new desktop PC
HP recently announced the HP ENVY Rove20 mobile All-in-One (AiO) PC, the company’s first mobile All-in-One PC, which frees the desktop PC from the desk and allows families and friends to enjoy a shared entertainment experience with a built-in battery, unique design...
How life on Earth will end
In 2-billion years’ time, life on Earth will be confined to pockets of liquid water deep underground, according to Jack O’Malley-James, a PhD astrobiologist at the University of St Andrews. New research also suggests that although the hardiest forms of life may have a...