The delivery of accessible and value-adding ICT functionality specifically tailored to South Africans growing small and medium enterprises (SMEs) is a key priority for Telkom in 2015.
The SME sector is widely recognised as a key contributor to South Africa’s economic growth and job creation agenda and Telkom believes it is well-placed to offer true convergence to these critical business players.
Telkom stores now also offer dedicated business desks, specialised in analysing the ICT needs of small to medium business customers and ensuring suitable product choices across the spectrum of mobile and fixed voice and data offerings. Computer hardware, such as PCs and laptops, office automation and security systems are also available to business customers.
Thami Magazi, Telkom’s managing executive for the Small and Medium Business Services division, says: “Telkom recognises the vital role it can play in supporting the development of the SME sector. As a leading ICT player in the country, the products we develop will go a long way in enhancing efforts aimed at bringing the second economy into the first.
“Our aim is to provide valuable product offerings and solutions designed specifically for small and medium business as they seek to be sustainable and competitive,” Magazi says.
“Productivity, convenience and cost effectiveness is critical to businesses in the SME sector and that is why it is imperative for us to develop product offerings and solutions specifically aimed at helping our customers achieve just that.
“We want to partner with SMEs as their ICT provider to help transcend their business approaches from mere survivalist small scale operations to leveraging opportunity identification in order to ensure sustainable growth. I believe that small and medium business owners with the appropriate, cost effective and scalable ICT setup in place are best positioned to achieve this,” Magazi adds.
