WestconGroup Southern Africa’s cloud solutions division now has everything users need to run their SMB in a single solution.

From 1 February 2015 WestconGroup in southern Africa’s partners will be able to buy Microsoft Dynamics CRM Online in Open. The expansion of Westcon’s cloud solutions distribution network to include Dynamics Customer Relationship Management (CRM) Online in Open Licensing means that WestconGroup will enable SMBs to obtain the only technology solutions needed to run their businesses, from a single distributor.

Dynamics CRM Online in Open combined with Office 365 Business Premium can transform SMBs by giving employees the power to better connect with customers.

SMBs can leverage this opportunity to drive sales productivity and marketing effectiveness through social intelligence and campaign management in the cloud. Businesses can also reduce costs and increase profitability by organising and automating business processes that increase customer satisfaction.

“The advantage of Dynamics CRM Online in Open is that SMBs will be able to gain access to the latest Microsoft technologies in a cost effective way. Businesses that are still hesitant to implement a complete cloud environment will be able to add online services to their agreements so that they can transition to the cloud at their own speed through their already existing agreements,” says Leane Hannigan, cloud solutions director at Westcon cloud solutions.

“Dynamics CRM Online in Open will keep the customer at the business’s fingertips. It will allow employees to communicate with customers directly in an online environment harnessing the power of the cloud to create strong bonds with customers. Dynamics CRM Online in Open with Office 365 Business Premium is exactly what South African SMBs have been thirsting for – one reliable technology solution, at a reasonable price, upon which the entire enterprise can function.”