Bank Hapoalim rolls out Genesys solution
Genesys, a leader in contact centre and customer service solutions, has announced that Bank Hapoalim, Israel’s largest bank with a global reach in three continents, has successfully transformed its business operations and increased its competitiveness with Genesys...Security by obscurity doesn’t exist
Today, more than ever, good network security is absolutely essential for every business (indeed, every computer) that’s connected to the Internet as the threats are far more subtle than having a hacker or virus crash your computers. According to Derek Hershaw, CEO of...Exposing security weaknesses
Experts from Kaspersky Lab and Outpost24 recently carried out a security audit at a number of European organisations and studied the prevalence of un-patched vulnerabilities globally to get a better understanding of the IT (in) security landscape. Their joint report...Tax season: prime time for APTs
The global scope of advanced persistent threats (APTs) is greater than most people realise. Because these attacks are typically launched through various channels over a period of time, they can be difficult to identify and can remain unperceived for years, says Jonas...