Leveraging knowledge for a competitive edge
Lacklustre retail statistics are coming under further pressure from ever-rising petrol prices, job cuts and diminishing consumer confidence. Smart retailers are looking for ways to get more out of each hard won customer. Ian Steyn, products and services executive at...RegioCom deploys Aspect Unified IP 7.1
RegioCom, a German service provider focused on commercial and IT processes as well as software solutions for utilities, relies on Aspect solutions for their customer care. Since the beginning of the year it has deployed the latest version of the Aspect Unified IP...Ricoh earns CompTIA trustmark
CompTIA, the non-profit association for the IT industry, has honoured Ricoh with its Managed Print Trustmark. The Managed Print Trustmark is a respected industry credential that signifies adherence to industry best practices for service delivery and customer...Firms choose hybrid cloud
Nearly half of large organisations will have hybrid cloud deployments by the end of 2017, according to Gartner. In the past three years, private cloud computing has moved from an aspiration to a tentative reality for nearly half of large organisations. Hybrid cloud...