The downside of upside risk

Languages evolve continually – as long as meaning remains clear, I don’t mind how language gets adapted. So when people start making a verb into a noun (to party, to author, to privilege, to google, to blog), I don’t flinch at all, says Paul Marketos, director...

How to overcome change management flaws

Kathy Gibson reports from SMEXA 2014 – There is a critical weak point in organisational change management. Change management is a powerful tool to get an organisation from one state to another – but many projects fail. In fact as many as 70% of change...

Does change management need to change?

Kathy Gibson reports from SMEXA 2014 – Too often companies consider change management for the right reasons but implement it incorrectly. Typically, organisations want to consider change management because an auditor gives them a qualified audit report; because...