Service drives efficient delivery
Kathy Gibson reports from SMEXA 2014 – The IT services landscape has changed over the last years, and service is now arguably more important than the simple delivery of services. Stephen Mann of ServiceNow points out that IT shouldn’t be seen as a cost, but as...Make sure IT works as an enabler
Kathy Gibson reports from SMEXA 2014 – The buzzword today is about using IT to enable change, but there’s a lot to be done to make sure it works. Richard Cascarino, from IT auditing company Richard Cascarino and Associates, quotes GM’s Jack Welch that IT has...Baumhart tipped as new VMware country manager
It is believed that VMware has filled the position of country manager, with Fred Baumhart – previously chief technology officer of Microsoft SA – tipped to be taking up the post. VMware had not responded to a request for comment at the time of going to...Smart cities set to boom
A new report from IHS Technology shows that the number of smart cities worldwide will quadruple within a 12-year period as governments partner with the private sector to address urban challenges. There will be at least 88 smart cities all over the world by 2025, up...