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The seven ‘M’s of management

by Allan Davison | Mar 28, 2013 | Human Resources & Payroll, Technology Areas

Experts in the field of blended learning, incorporating both onsite instructor-led training and e-learning methodologies, suggest that the business leader can derive significant value from following a set of guidelines to effective business management called...

SMBs finally locking their virtual doors

by Allan Davison | Mar 28, 2013 | Security Trends, Technology Areas

Most business owners would never dream of leaving the doors to their businesses flung wide open after hours. On the contrary, the physical – and sometimes stringent – security measures that are in place to protect their business properties are usually quite evident. ...

Call optimisation can increase productivity

by Allan Davison | Mar 28, 2013 | Contact Centres Trends, Technology Areas

Since their introduction in the 1990s, call optimisation techniques (previously referred to as “best time to call”) have evolved into integrated solutions that analyse a wide spectrum of input factors, then build and execute automated, repeatable strategies based on...

Veeam announces Explorer for SharePoint

by Allan Davison | Mar 28, 2013 | Technology Areas, Virtualisation

Veeam Software, an innovative provider of backup, replication and virtualisation management solutions for VMware vSphere and Microsoft Hyper-V, has announced Veeam Explorer for Microsoft SharePoint, a new capability that anyone may try out in an upcoming free public...

McAfee leads in advanced threat protection

by Allan Davison | Mar 28, 2013 | Security, Technology Areas

McAfee has announced that it has received high marks from NSS Labs in two recently published corporate endpoint protection reports.  McAfee’s core endpoint anti-malware products (McAfee VirusScan Enterprise, McAfee Host Intrusion Prevention and McAfee Site...

FrontRange upgrades HEAT Service Management

by Allan Davison | Mar 27, 2013 | Customer Relationship Management, Technology Areas

FrontRange, the only provider of Hybrid IT Service Management solutions, last week announced a significant upgrade to its HEAT Service Management solution that provides a complete, closed loop lifecycle approach to centrally monitoring and managing an organisation’s...
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