Hosted models boost customer service
Many businesses and call centres have come to wrap their heads around the concept of hosted technology, where a provider offers the customer affordable, pay-per-use access to technology, along with ongoing support and service, says Jed Hewson, director of 1stream. ...The pros and cons of big data
The opportunity to harvest insights from big data, much of which is marketable or can generate income, is obvious gold up for grabs, says Mervyn Mooi, director at Knowledge integration Dynamics (KID). Besides that, the transition of data or information from a...McAfee announces portfolio expansion
McAfee has announced its strategy for building upon Security Connected, the framework in which security products and services work together to safeguard businesses with better protection from new types of attacks. McAfee will expand its current broad portfolio...Oracle’s SPARC T4 servers boom
Oracle has announced its SPARC T4 servers featuring Oracle Solaris power mission-critical workloads in over 3 000 enterprises worldwide, nearly four times the number announced one year ago. Oracle’s SPARC T4 servers have been adopted globally across all major...Security predictions for 2013
As users round out their 2013 business and IT plans, cybercriminals are resolving to implement increasingly sophisticated threats targeting specific computer systems and organisations big and small. This is according to Doros Hadjizenonos, South Africa sales manager...